Privacy Policy

Effective January 1, 2026

K&R Newport News Concrete & Masonry, newportnewsconcreteandmasonry.com, info@newportnewsconcreteandmasonry.com

What this policy covers

K&R Newport News Concrete & Masonry is a masonry contractor in Newport News, VA. This policy explains what information we collect when you use this website, call us or ask for an estimate, how we use it, how long we keep it and what you can ask us to do with it.

It applies to every page on this site, from the home page to our service and city pages. If you want to know more about who we are before you reach out, our About page covers that.

Information you give us

When you fill out the form on our contact page, you give us the details you choose to type in. That's usually your name, phone number, email address, the address of the job and a description of the work you need.

Our contact form is run by an outside form service, so what you enter passes through that service before it reaches us. If you call us at (757) 782-8614 instead, we keep the notes we need to call you back and set up the estimate.

Please don't send us payment card numbers, Social Security numbers or other sensitive details through the form. We don't need them to give you an estimate.

Information collected automatically

Like most websites, this one can collect basic technical information when you visit. That can include your browser and device type, the pages you looked at, how long you stayed, the site or search that sent you here and a general location based on your internet connection.

We may use analytics tools to gather this, because it shows us which pages people find useful and which ones need work. We look at it in summary form, not to track what any one person does.

Cookies

Cookies are small files your browser stores so a site can remember a visit. This site and the tools it uses, such as analytics and the contact form, may set cookies to make pages work properly and to count visits.

You can block or delete cookies in your browser settings. The site should still work if you do, though some features, like the form, may not behave as smoothly.

How we use your information

We use what you send us to answer your request, schedule and give your estimate, do the work if you hire us and follow up on the job afterward. We use the automatic information to keep the site running and to improve it.

We don't sell your personal information, and we don't rent or trade it to other businesses for their marketing.

When we share it

We share information only as far as we need to run the business. That means the services that host this site, process the contact form and provide analytics, and anyone working with us on your job who needs your address or contact details to do their part.

We'll also share information if the law requires it, such as a valid legal request, or if we need to protect our rights or someone's safety.

How long we keep it

We keep estimate requests and job records for as long as we need them to do the work, handle any follow-up and keep the business and tax records the law expects of us. When we no longer need them, we delete them or strip out the parts that identify you.

Analytics data is kept in summary form by the tools that collect it, under their own retention settings.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do what we can, unless we have to keep something for legal or business record reasons, and if so we'll tell you why.

You can also ask us to stop contacting you at any time, and we will.

Children's privacy

This site is meant for adults arranging work on their homes. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Keeping it safe

We take reasonable steps to protect the information you send us and limit who can see it. No website or online service can promise perfect security, so please keep sensitive details out of the form.

Changes to this policy

We may update this policy when our site or the tools we use change. The current version is always the one posted on this page.

Questions or privacy concerns

If you have a question about your information or want to make a request, call us at (757) 782-8614 or send a message through our contact page. Tell us what you need, and we'll get back to you.